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1. If an unauthorized person uses these or other methods to access your account, you shall be responsible to pay for any Services they order, and we are not responsible for any losses you may suffer, unless the unauthorized person using your account obtained access to it because we did not keep your account secure.

2. Welcome to Bilkhidma! The information below (together with the documents referred to therein) informs you of the terms (the Terms) which apply when you order any service (the Services) from our Bilkhidma mobile application (the Application).

3. Before you can place orders for Services using our Application, you need to open a Bilkhidma account.

4. You must keep any password you create, or other secure login method, secret, and prevent others from accessing your Bilkhidma account through your email account or mobile phone.

5. By setting up your Bilkhidma account and/or otherwise utilizing the Services through the Application, you confirm that you accept these Terms.

6. When you open an account you will need to provide (i) your first and last name, (ii) your email address, (iii) your mobile phone number, (iv) your gender (v) your date of birth and (vi) create a password.

7. Once you have placed an order through the Application, the ordered Services shall be performed at the time and place agreed to by you and the particular Vendor.

8. Our objective is to link you to the service providers and vendors that are listed in the Application (Vendors) and allow you to order Services from such Vendors through the Application.

9. When you order from a Vendor, we shall act on behalf of that Vendor only to conclude your order from our Application and to manage your experience throughout the process of your dealings with Vendors.

10. The Application is operated by Dome National General Trading Company, a company registered at the Ministry of Commerce and Industry in Kuwait with registration number: 354359.

11. If you have any questions relating to these Terms please contact info@bilkhidma.com before you place an order.